Privacy Policy

Privacy Policy for coinmatrix

Welcome to CoinMatrix.trade (“we”, “us”, or “our”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coinmatrix.trade, including any related services, applications, or tools (collectively, the “Site”), especially in relation to our forex trading services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide to us when registering or using the Site, including:

• Full Name

• Email Address

• Phone Number

• Country of Residence

• Identification Documents (e.g., passport, driver’s license – for KYC compliance)

• Payment Information (e.g., credit card, bank details, crypto wallet addresses)

b. Non-Personal Information

We may collect non-personal information automatically, including:

• IP Address

• Browser Type

• Operating System

• Access Times

• Pages Visited

• Referring URLs

2. How We Use Your Information

We may use the collected information to:

• Provide and manage forex trading services

• Verify your identity (KYC/AML compliance)

• Process transactions and manage accounts

• Communicate updates and marketing (where applicable)

• Monitor and analyze usage trends

• Ensure security and prevent fraud

• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyze site traffic

• Store user preferences

• Enable secure login and session management

You can modify your cookie settings through your browser. However, disabling cookies may affect the functionality of the Site.

4. Sharing Your Information

We may share your personal data with:

• Service Providers: Payment processors, cloud storage, and KYC verification services

• Regulatory Bodies: In compliance with applicable laws (e.g., anti-money laundering laws)

• Legal Authorities: When required by court order, subpoena, or similar legal process

• Business Transfers: In the event of a merger, sale, or acquisition of the company

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations (e.g., record-keeping laws)

• Resolve disputes and enforce our agreements

6. Data Security

We implement reasonable technical and organizational measures to safeguard your data, including:

• SSL encryption

• Secure data storage

• Access controls and authentication

• Regular security audits

However, no method of transmission over the internet is 100% secure. You use our Site at your own risk.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict data processing

• Withdraw consent (where applicable)

• File a complaint with a data protection authority

To exercise your rights, contact us at: privacy@coinmatrix.trade

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover that we have inadvertently collected such information, we will delete it promptly.

10. International Users

Your information may be transferred to, and maintained on, servers located outside of your country of residence. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the new policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CoinMatrix.trade
Email: privacy@coinmatrix.trade
Website: https://coinmatrix.trade